Questions
Good to
know.
Everything you might like to know before you take the long way. Can't find your answer? We're always happy to help.
Booking & rates
Planning your hire.
What's included in the hire?
The daily rate includes full use of the van with an average of 200 kilometres per day, cooking equipment, bedding, outdoor chairs and everything else you see on this website — everything you need to hit the road. Additional kilometres are charged at $1 per 10 kilometres. See our rates.
Is there a minimum hire?
Yes, the minimum hire is seven days. During peak seasons and public holidays, longer minimum hires may apply. For a shorter trip, higher daily rates apply and you'll need to contact us directly so we can open those dates. For six weeks or longer, get in touch for long-term rates.
How do I book, and is a deposit required?
Booking is simple through Camplify. A deposit secures your dates, with full payment due before pick-up. Get an instant estimate for your dates first.
Can I cancel or change my booking?
Yes. Cancellation and change policies are set out in Camplify's terms and conditions, with flexible options depending on how far in advance you cancel.
Is insurance included?
You choose your level of cover when you book through Camplify.
On the road
Driving the van.
What licence do I need?
You'll need a full, valid driver's licence (Australian or international) and must be at least 25 years old.
Can I take the van off-road or on the beach?
No. The van is two-wheel drive and must stay on sealed roads at all times — beaches, unsealed tracks and off-road driving aren't permitted. If there's evidence the van has been driven off-road, a fee may apply to cover a chassis inspection on a hoist, as well as any damage.
What happens if I break down?
The van is covered by NRMA roadside assistance. Call the number in your welcome pack and help will be on its way.
Can my dog come too?
Absolutely. Well-behaved dogs are welcome. Let us know in advance and we'll include bowls and long leads so their trip is as comfortable as yours.
Pick-up & return
Arriving and departing.
Where do I pick up and return the van?
Pick-up and return are in Sydney's eastern suburbs. We'll arrange a time that suits us both and give you a full walkthrough at handover, then a second walkthrough on return to check nothing is damaged or missing.
Do I need to clean the van before returning it?
Yes, please return the van clean and tidy, as you received it; otherwise a cleaning fee may apply. Please also refill the diesel tank completely and empty and clean the toilet. The return checklist covers everything.
Life in the van
Settling in.
What's already packed?
Cooking equipment, dinnerware, bedding, an outdoor table and chairs, an awning, a portable BBQ, a beach umbrella and even a movie projector and screen. Just add your clothes, food and favourite company.
How do I use the equipment in the van?
You'll get a full walkthrough at handover. After that, our guest handbooks have the main manual, how-to videos and checklists for everything from the water pump to the awning.